Frequently Asked Questions

Yes. Business customers, wholesalers, corporate buyers, educational institutions, and government organizations may be able to pay by bank transfer for eligible orders, subject to the seller's accepted payment methods. Bank transfer instructions, payment deadlines, and confirmation requirements will be provided during checkout or by the seller where this payment option is available.

Most payment methods do not incur additional payment processing charges for customers. However, certain payment providers, banks, installment plans, or specialized financial services may apply their own fees or service charges. Any applicable charges will be clearly displayed before you complete your payment so you can review the total amount before confirming your order.

Yes. Order details and invoices are available for eligible purchases. You can access your invoice through the My Orders section of your Adscarry account once your order has been confirmed or delivered, depending on the seller's invoicing process. Business customers requiring tax invoices should ensure they provide accurate billing information during checkout.

Refunds are initiated after the seller approves your return or when a cancelled order qualifies for a refund. Processing times depend on your original payment method:

• Online payments are generally refunded to the original payment method.

• Cash on Delivery (COD) refunds may be processed through bank transfer, wallet credit, or another approved refund method.

While refunds are initiated promptly after approval, the time required for the funds to appear in your account may vary depending on your bank or payment provider.

If you have a valid coupon or promotional voucher, enter the coupon code in the Coupon or Promo Code field during checkout before completing your payment. Once the code is successfully validated, the applicable discount will automatically be deducted from your order total. Coupons may have conditions such as minimum purchase requirements, expiration dates, seller restrictions, or product category limitations.

Installment payment options may be available through participating banks or approved payment partners on eligible products. Availability depends on your bank, payment provider, and the seller's supported payment methods. If installment payments are offered for your purchase, the option will be displayed during checkout along with the applicable terms and conditions.

A payment may be declined for several reasons, including:

• Insufficient account balance

• Incorrect card or payment details

• Expired debit or credit card

• Bank authorization failure

• Payment security verification issues

• Transaction limits set by your bank

• Temporary payment gateway or network issues

If your payment is declined, verify your payment details and try again, use another payment method, or contact your bank or payment provider for further assistance.

Yes. Adscarry is committed to providing a secure payment experience. Online payments are processed using trusted payment partners and industry-standard security technologies to help protect your payment information. Customers should also ensure they are using the official Adscarry website or mobile app and avoid sharing payment details with unauthorized individuals.

Yes. Cash on Delivery (COD) is available for many products and delivery locations across Pakistan. COD availability depends on the seller, product category, order value, and delivery destination. If COD is available for your order, you can select it as your payment method during checkout. Some products or locations may require advance online payment.

Adscarry.pk offers multiple payment options to make shopping convenient and secure. Available payment methods may vary depending on the seller and product, but generally include:

• Cash on Delivery (COD) on eligible orders

• Debit Cards

• Credit Cards

• Bank Transfers

• Digital Wallets

• Other secure online payment methods supported by the marketplace

The payment options available for your order will be displayed during checkout before you confirm your purchase.